Hospitality Industry

"The group was buzzing at the reception afterward and the feedback was unanimously excellent." Jami Kempf, Program Chair Affiliated Hotels & Resorts
Additional Industry Leader's Comments
American Bus Association Holiday Inns HSMAI International	Howard Johnson Franchise Owners Loews L'Enfant Plaza National Tour Association
Additional Client List

Programs

MANAGERS

Increasing Your Management Power To
New Levels Of Excellence
We all have a reservoir of untapped power and strength within us. Through this program participants learn techniques for recognizing, understanding and increasing their management potential. It can help mangers reach their full creative and productive potential, resulting in more success as a manager.

Managing Management Stress
Competition, deadlines, and bottom line pressure all add to the level of stress managers have to deal with today. This program focuses on giving managers the techniques and abilities to take charge of the stressful situations they encounter in the marketplace. Techniques include quick energizing, relaxation and 1 1/2 minute headache relief.

Success Without Distress
Managers can become successful without being over whelmed by the stress that accompanies success. This program assumes participants already know what their stressors are. It focuses on teaching them easy, practical techniques to use on the job and at home to achieve the success they desire.

SALESPEOPLE

Switched-On Selling
This program is a powerful new approach for creating a successful selling strategy through direct brain re-education. This program assumes that participants already have some sales experience, understand the sales process, and would like to achieve greater success. It enables salespeople to "switch-on" their central nervous system for each step in the selling process resulting in greater sales effectiveness.

Selling Effectively: The Buyer Blending System
This one-day session offers agents a completely unique approach to effective selling. Most agents are taught to sell benefits. This seminar goes even further. It teaches them how to identify a client's buying style and how to adapt their approach to match their client's needs. Companies have reported sales increases from 10 to 30% using this system.

How To Persuade Effectively
People call it the art of persuasion, but is it really an art? Or are there actually systematic approaches which can be used to better understand our own motivation and that of those you are trying to persuade? The session explores this question and offers participants a proven way to read their clients' behavior styles, which enables them to be even more successful persuaders.

TESTIMONIALS

"The group was buzzing at the reception afterward and the feedback was unanimously excellent."
Jami Kempf, Program Chair
Affiliated Hotels & Resorts

"Our participant evaluations were very positive with such feedback as 'The Best Seminar Yet'."
                                       Leslie A. H. Kluttz, V.P. NCHSMAI
                                       Hospitality Sales & Marketing Association International
                                       North Carolina Chapter

"I want you to know that due to your participation in our Annual Conference and Exhibition held at The Homestead, we received many positive comments that this was our best annual ever!"
                                       Rick Eisenman, Executive Vice President
                                       Hospitality Sales & Marketing Association International
                                       Chapter of the Virginias

"Your presentations on stress management, selling effectively and staying younger longer were not only informative but presented in such a manner that the attendees were overheard saying that they wished you had gone on longer."
                                       Leonard H. Hoyle Jr., CAE, CMP
                                       Executive Vice President
                                       Hotel Sales & Marketing Association International

"'One of the best RCRA sessions I have ever attended.' 'The best session I have attended at ANY conference.' When conference attendees make comments like that, I get to be the hero."
                                       Frank Oliveto
                                       Executive Director
                                       Resort & Commercial Recreation Association

"The program gave our District Sales Manager new techniques for recognizing, understanding and increasing their own sales potential. His information was most refreshing as well as useful for any group of sales people."
                                       Nancy Iovino
                                       Director of Sales Administration
                                       Crystal Cruises Corp.

"Your presentation was insightful, educational and certainly added a new dimension to the way we survive in this ever-changing Hospitality and Meetings Industry."
                                        Kevin McNally
                                        Convention Services Manager
                                        Sheraton Chicago

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